The Importance of a Robust Conflict of Interest Program 

Conflict of interest (COI) is a serious issue that can have a significant impact on organizations of all sizes and industries. A COI occurs when an individual or organization has a personal or financial interest that could influence their judgment or decision-making. This can lead to biased decisions, decreased productivity, and even legal liability.  COIs—which involve situations where an individual or company has a common ...

By |2025-04-28T02:23:14+00:00July 11th, 2023|Healthcare GRC|

Watch What Healthcare Companies Should Know about ChatGPT

ChatGPT is fueling conversations and urgency around conversational AI technologies. While the possibilities are enormous, it also brings inherent and future risks. Watch this on-demand webinar to hear opinions from the field and thoughts from peers in the healthcare sector. This webinar covers: What are LLMs and what is ChatGPT? Use cases in healthcare and the types of application suited for ChatGPT Where the market ...

By |2025-05-07T17:59:32+00:00June 21st, 2023|Governance, Risk & Compliance: GRC, Healthcare GRC|

ESG’s Impact on U.S. Healthcare: Enhancing Reputation, Mitigating Risk, and Driving Positive Change

Learn about ESG’s operational and organizational benefits and why what’s measured matters. The healthcare industry is facing increasing pressure to adopt Environmental, Social, Governance (ESG) practices. ESG practices can help healthcare organizations reduce risk, improve performance, and enhance reputation. However, ESG practices can be costly, complex, and met with resistance. Despite ESG's ongoing challenges, the benefits of adopting ESG practices across U.S. healthcare are significant. ...

ESG’s Impact on U.S. Healthcare: Enhancing Reputation, Mitigating Risk, and Driving Positive Change (PDF)

Thank you for your interest in our whitepaper. Download The healthcare industry is facing increasing pressure to adopt ESG practices. ESG practices can help healthcare organizations to reduce risk, improve performance, and enhance reputation. However, ESG practices can be costly, complex, and met with resistance.

DentaQuest Maintains Clear Checkups with SAI360

Case study at-a-glance DentaQuest, a Sun Life company, is a purpose-driven oral healthcare company dedicated to improving the oral health of all. DentaQuest manages dental and vision benefits for 30+ million Americans and provides direct patient care through a network of more than 80 oral health centers in six states. DentaQuest provides outcome-based, cost-effective dental solutions for Medicaid and CHIP, Medicare Advantage, small and large ...

Privacy Concerns Arise as AI Chatbots Enter Healthcare

Artificial Intelligence (AI) chatbots have long been used in healthcare for basic use cases such as answering questions at an insurer’s website. However, with the rising visibility of ChatGPT, expansion into new healthcare use AI cases has dramatically increased. The global healthcare chatbots market is expected to top $543 million by 2027, at a 19.5 percent Compound Annual Growth Rate (CAGR).  The potential for AI in ...

By |2025-04-28T02:21:44+00:00June 9th, 2023|Data Privacy & Protection, Healthcare GRC|

What Healthcare Companies Should Know about ChatGPT

Live webinar: Thursday, June 22 1:00 PM ET | 12:00 PM CT | 10:00 AM PT ChatGPT is fueling conversations and urgency around conversational AI technologies. While the possibilities are enormous, ChatGPT also brings inherent and future risks. Join SAI360 for views from the field, thoughts from peers in the healthcare sector, and insights from *Gartner® report. This webinar will cover: What are LLMs and ...

By |2023-06-01T20:51:11+00:00June 1st, 2023|Governance, Risk & Compliance: GRC, Healthcare GRC|

What are Healthcare’s Large Language Model Risks?

Large language models (LLMs) are a type of artificial intelligence (AI) that can be used to generate text, translate languages, produce different kinds of content, and answer people’s questions. Understanding large language model risks in healthcare is crucial as these technologies evolve rapidly. “Potential healthcare applications of LLMs span patient care, research and workflow optimization (clinical and nonclinical) use cases. In the future, appropriately trained ...

By |2025-04-28T02:20:55+00:00May 18th, 2023|Compliance, Healthcare GRC|