Best Practices for Managing Operational Risk
A single IT outage doesn’t just interrupt operations. In many cases, it becomes front-page news. In July 2024, CrowdStrike served as a wake-up call when a software glitch caused the largest IT outage in history, disrupting business operations around the world. In early 2025, Barclays customers took to social media as a 14-hour outage left them locked out of their accounts. These incidents have more ...