2021 Healthcare Compliance Benchmark Report (pdf)

2021 Healthcare Compliance Benchmark Report | SAI360 whitepaper


The 2021 Healthcare Compliance Benchmark Survey was designed to help compliance officers understand how their compliance program relates to the industry in the U.S.

The Office of Inspector General (OIG) and the Department of Justice (DOJ) note that having an effective compliance program can be a mitigating factor when assessing culpability, potentially resulting in reduced penalties and/or more favorable settlement terms.

This report provides results from the 12th annual Healthcare Compliance Benchmark Survey, conducted by SAI360 in collaboration with Strategic Management Services, LLC. Richard P. Kusserow, former DHHS Inspector General, provided the analysis of the results. The survey objective was to understand the status and progress of compliance program development in the healthcare industry.

The survey asked questions relating to the current state of healthcare compliance, including demographic data, resource levels, reporting relationships, compliance program operations, challenges, and priorities for 2021. Upon suggestions from 2020 Survey Respondents, five questions were added, including two related to the impact of Covid-19 on Compliance Office operations, and three questions were tied to the new DOJ 2020 Compliance Program Effectiveness Evaluations Guidelines.