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2020 Healthcare Compliance Benchmark Report

SAI Global, a recognized leader in Integrated Risk Management and trusted global vendor in the healthcare compliance sector, unveils the results of its 11th Annual Healthcare Compliance Benchmark Report.

The commissioned survey, conducted on behalf of SAI Global by Strategic Management Services, LLC, a recognized expert in compliance consulting services for the Healthcare industry, unveiled that Healthcare organizations face a challenging, competitive health landscape.

Pricing pressures, payment models, expanding demand for healthcare access, and emerging digital and analytic capabilities are shifting power dynamics within the value chain; increasing demand for services and changing consumer expectations. The result: a new health ecosystem is emerging.

According to findings from the report, many healthcare companies aren’t investing enough in their compliance teams. The function is in the throes of a difficult reality, one where budget constraints and more responsibility are taking their toll.

As America’s healthcare organizations brace themselves for the full impact of the coronavirus pandemic, SAI Global’s U.S. Healthcare expert Marcy Utley discusses findings of the 11th Annual Healthcare Compliance Benchmark Report and the further impact of unprecedented disruption.

“2019 was another tough year in the healthcare compliance sector, but not unexpected. This year may be just as challenging because the healthcare industry is fraught with risk.

Additionally, almost overnight the coronavirus (COVID-19) pandemic increased the number of regulatory reviews and guidance needed from the compliance department for all areas of the organization.

New technologies, laws, increased enforcement activity as well as potential regulatory waivers only add to the complexities and challenges that compliance professionals face.”

Download the 2020 Healthcare Compliance Benchmark Report:



Survey methodology

Commissioned by SAI Global, Strategic Management Services surveyed healthcare compliance professionals across a wide spectrum of U.S. provider and managed care organizations. Participants were asked a variety of questions relating to the current state of healthcare compliance, including demographic data, resource levels, reporting relationships, compliance program operations, challenges, and priorities for 2020. ​