Learning Science Strategy #3: Forced Feedback

Answering a question wrong is important in learning experiences. Let’s talk about feedback cycles that make you stop and notice your error.

We’re talking about how SAI360 makes ethics & compliance learning more effective. Our newest eLearning series does just that. How? Well, we apply five concepts from Learning Science.

Learning Science Strategy #3: Forced Feedback

We’re slowing you down, so you can speed up.

It’s been proven that generating an error and receiving corrective feedback is much better for learning than simply studying. This is great news for adult learners taking mandatory ethics and compliance training because there’s no studying involved.

Reviewing feedback is the best use of learner time-on-task for recalling appropriate information in corporate training. And it isn’t enough to just say, “nope, the correct choice is C.”

Noticing that you’ve made a mistake is necessary for error correction, but it’s not sufficient. Providing learners with correct/incorrect answer feedback does precious little to help them correct their mistakes.

Research shows that robust feedback that exposes learners to the correct information is much more likely to promote successful error correction.

It’s imperative to let them know that they’ve made a mistake, and what the correct answer is. Otherwise, we can’t improve until we’re clear on what we missed.

Why do we offer feedback?  Hint: it’s not to blame or shame—it’s so you can be better.

Corrective information is delivered at the right time—while your brain is wide open to receive it so that you can remember it when it matters most. In the real world.

For all this eLearning to work, for training to take hold and to have efficacy, we force feedback after each question is answered so learners can remediate their errors, encode the right information all before quitting the course experience.

Continue our series:

1. Encoding and learning design
2. Error persistence and how to beat it
3. Forced feedback
4. Next→ Psychological safety and learning
5. The hypercorrection effect on performance and confidence

WHITEPAPER

Know Your Risk: The Learning Science Behind SAI360’s Ethics & Compliance Program Efficacy

How and why we build measurable moments of engagement into our training experiences. Read the whitepaper.