Customer Success
Achieve your desired outcomes with SAI360 Professional Services
Deliver the right business outcomes and realize value faster with our proven methodologies, tools and experts–informed by thousands of global risk and compliance projects. From implementation through post-deployment, we aim to achieve your business initiatives to help drive success.
Implementation
From the first demo to initial deployment, we work to your time frame. SAI360’s FastStart program can have you up and running in as few as 30 days. Realize ROI immediately with:
- Pre-configured templates based on best practices with standard reports to give you immediate insights
- Our proven methodology to iterate quickly for deployment with the ability accommodate bespoke options for clients with more complex processes.
- Industry-experienced consultants who work in-person or virtually with your project team to ensure you achieve your goals.
Health Check
We want to make sure you get the most out of your program. Our Health Check program:
- Provides SAI360 experts to review your system post go-live and develop a personalized Findings Report to maximize your SAI360 investment
- Matches seasoned professionals with your team to provide best practice recommendations to truly level-up your program
- Addresses how to increase usability and efficiency and stay current with the latest trends and challenges.
Customer Success
Our Customer Success Managers are your advocates and will champion user adoption and satisfaction. Your CSM will serve as an extension of your team and will:
- Provide insight into our product roadmap, share best practices, and proactively identify ways we can deliver incremental business value
- Develop a success plan to understand your goals and drive adoption
- Evaluate progress during monthly health check meetings and conduct quarterly business reviews
Training
We know that the key to user adoption is effective training. SAI360 offers training when and where you need it.
- Our eLearning catalog provides self-paced learning options for users
- Train-the-Trainer courses are delivered virtually or in person to make sure your team is set up for success.
- Quick reference cards reinforce key workflows
- Administrators get trained on the same toolset that our implementation team uses
WHAT OUR CUSTOMERS ARE SAYING
Are you ready to start planning your risk management program?
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Thank You
Thank you for getting in contact. We have received your request and will be in touch shortly.
Kind regards,
The SAI360 team