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Glencore’s Bespoke Ethics and Compliance Training Boosts Employee Engagement Globally

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Company Background

Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 responsibly sourced commodities that advance everyday life. Through a network of assets, customers and suppliers that spans the globe, it produces, processes, recycles, sources, markets and distributes the commodities that enable decarbonization while meeting the energy needs of today. With a strong footprint in over 35 countries in both established and emerging regions for natural resources, their marketing and industrial activities are supported by a global network of more than 40 offices.

Glencore’s Training Challenges

Glencore recognized that to effectively embed ethical behaviors as a strategic corporate and cultural objective, it would need to adopt a refreshed approach. One of the solutions to tackle this challenge was to work strategically with two key partners, Cornerstone and SAI360, to identify the training needs, design appropriate and engaging learning content, and deliver it to the target audiences in an impactful manner.

Turning to Cornerstone and SAI360

To address its training challenges, Glencore turned to Cornerstone and its expansive content partner network. Through this first move, Glencore implemented Cornerstone’s widely used Learning Management System (LMS) to digitally transform training across its workforce. The LMS offered Glencore the ability to group its employees in different categories, thereby allowing for targeted training assignments.

Combining Cornerstone and SAI360

This expert partnership has been pivotal to helping Glencore achieve its compliance training aspirations. Training content quality has risen to the standards the company was aiming for with more focus and relevance for its employees. Through SAI360, Glencore now offers four core courses for its employees: Code of Conduct, Anti-Corruption and Bribery, Conflicts of Interest, and GDPR/Data Protection and Privacy. These have each been customized to fit the unique needs of Glencore and are better targeted towards the employees who present the highest risk for each of these subjects.

How Cornerstone and SAI360 Delivered

Cornerstone and SAI360 partnered to enhance Glencore’s compliance training program by delivering creative solutions, clear communications, and measurable goals. The optimization of content with bespoke branding and improved data collection met the expectations set out by Glencore. Together, SAI360 and Cornerstone designed and implemented a customized system for Glencore featuring:

  • Transparency through reporting
  • Improved assigning
  • Translations
  • Compliance assistance
  • Engaging content
  • An updated library
  • Improved analytical capabilities

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