Take a deep breath

One thing I’ve learned during 2020 through the COVID-19 crisis is…

While every crisis has seemed like an emergency as we guide our teams through COVID-19, I've found that taking a minute before replying to an email and taking a moment to breathe and think has helped me provide compliance advice and guidance that focuses on the end result for our organization and our employees. This perspective has elevated our role as a valued consultant through the difficult decisions we've had to make through COVID-19.